Our Services
Our Services
Call Center Services
Additionally, our highly educated and equipped call center agents are well trained with technologically advanced software ready for your command. We aim to provide Call Center Services in various department such as fortune 500 companies, Universities, Distributors, Hotels, Government Grant programs, Hospital, Labs and other affiliated entities. Our biggest commitment is to provide unrivaled customer service experiences. Our call center agents are polished, poised customer service professionals. Proactive, resourceful and possesses the ability to effectively combine communication skills with detailed product and service knowledge to deliver customer satisfaction. More specifically we provide call center services in various sectors: finance services, media and entertainment, travel and hospitality, retail and catalog, insurance, consumer products, healthcare, transportation, energy and utilities, communications, and non-profit. Our biggest commitment is to
provide unrivaled customer service experiences for our clients.
Poised to serve the entire Jamaica, Contract Consulting Jamaica Limited established its presence in Jamaica in the beginning of 2021 and has already started to corner the market with the allocation of multi-year contracts with local banks and insurance agent locations. Our Proposal Writing Services has assisted hundreds of businesses to acquire contracts by sourcing the bid and writing the proposal on behalf of said business while becoming their subcontractor management partner. CCJL will help numerous businesses increase their business revenue through government and private sector contracts. Furthermore, many of our clients received their very first contract through us. CCJL excels in finding and procuring contracts that fit the unique capabilities of each client, while also providing the necessary support to help every client win a government contract through our proposal writing & presentation services.
Proposal Writing Services
Why You Should
Choose Us?
Why You Should
Choose Us?
01. Increased Productivity
01. Increased Productivity
Our call center, janitorial or proposal writing services are guaranteed to increase productivity within your company.
02. Quick Response
We guarantee a response to a query about any of our service areas within 24 hours
03. Professional Staff
03. Professional Staff
All staff that are engaged will provide professional and reliable services.
04. Excellent Service
04. Excellent Service
This is backed by our money back guarantee.
05. 25 Years of Combined Experience
We are veterans when it comes to proposal writing, facility maintenance and call center services.
06. Affordable
Quotation
We guarantee to offer competitive prices and will provide a quotation within 24 hours.
07. Modernized Approach
We pride ourselves in our modernized approach that allows us to maintain and achieve strategic objectives that meets our clients needs, while moving toward an agile, innovative, cost-effective future.
Our CEO, Ms. Sharna Barnes speaks about her experience as an Entrepreneur
Meet the Team
Director of Global Operations
Kemesa Colson
Kemesa Colson who is the Director of Global Operations of Contract Consulting Jamaica Limited is a veteran in assisting MSMEs in business development and assisting startups in establishing their core business function to include: marketing; accounting; access to capital; customer service and in getting acclimated at time of contract award. She specializes in contract negotiations (private and public) and is a key personnel in the development the company
Chief Executive Officer & President
Sharna Barnes
Sharna Barnes who is the CEO of Complete Contract Consulting is a Procurement Technical Assistance (PTAC) Technical Advisor and has worked with that federal agency to assist various businesses under the Small Business Program to get hands-on, do it for you, assistance in proposal writing for government contracts and assistance preparing federal government financial assistance applications. Sharna Barnes is also the recipient of the Legacy Magazine 50 Influential Black Business Leader of the future through her philanthropy efforts to supporting minority businesses and ensuring their success.