Call Center Services
Explore the diverse expertise of Contract Consulting Jamaica Limited's call center, spanning industries like laboratories, universities, schools, government agencies, manufacturing firms, and hospitals. Our skilled agents adeptly manage both inbound and outbound calls, delivering exceptional customer service in multiple languages. Tailoring our approach to your needs, we engage with your potential clients seamlessly across various channels—phone, email, social, SMS/chat, mobile, and video. Elevate your customer satisfaction, drive sales, and gain a competitive edge with our comprehensive call center services. Connect with us today for a service that goes beyond expectations
Managing your social media notifications can be an overwhelming task that takes up valuable time. Responding to your customers on social media is important and that’s why CCJ uses a built-in social media manager to manage your pages. We respond to client messages, make posts, advertise, and make announcements as you need.
Hiring a virtual assistant will massively reduce your workload. Repetitive tasks like scheduling meetings, taking phone calls, answering emails, and calendar management take a lot more time than you may realize. One of our trained virtual assistants will be able do all these admin tasks and more.
Chat pop-ups and SMS are great options to instantly respond to customer and client needs. If you offer chat pop-ups on your company’s website our agents are available for live chat to respond to chat and SMS messages in real time.
Private educational institutions
Storefronts, booths and shops.
Government Grant Programs